it’s one of the most asked FAQ, IPTV which is also known as Internet Protocol Television is were internet is being used as a medium to send television channels to your TV at home. In other words, you use your internet connection to watch the TV Channels, movies and TV shows without an antenna or a dish.

Well, when you get a dish TV connection, it is important to install the dish connection and decoder. However, you don’t need to go through all that hassle with IPTV. You will be able to use the existing broadband connection to get media content. This is a cheaper and a hassle free alternative to traditional satellite TV.

In fact, to use IPTV you need to be equipped with a high speed broadband connection. Speed of the broadband connection should be at least 4Mbps.

Yes, it is possible for you to purchase IPTV as an alternative to satellite service. You don’t need to buy a dish and you can get the connection with your existing broadband connection.

After purchasing your IPTV Subscription, we will send your m3u list or the portal to your email within 24 hours. Then you should follow our instructions to get your IPTV Service up and running. You must ensure having your device connected to the internet and supports IPTV

Well, you can use your IPTV subscription on multiple devices. However, you will only be able to watch the channels content on one device only at the same time.

• As the first thing, you need to ensure that activation details are correct.
• Then you need to make sure that the internet connection is working.
• Make sure that other devices connected to the network, such as your laptop is not overloading the network and consuming bandwidth.
• Ensure having a download speed of at least 4Mbps and upload speed of 1Mbps.
• Reboot the device, wait for 30 seconds and turn it on.
• Kindly make sure that you have connected the device to router via Ethernet cable, instead of Wi-Fi.
• If there is an issue with connection, you should double check credentials on another device.
• You can visit whatismyip.com, copy your IPD address and send us to restore.
• Check if the device has got latest firmware updates and app has got latest software updates.
• Double check the download speed on your computer.
• Check if there are any bandwidth consuming apps are running. If so, you need to quit them.
• Connect with your ISP and see if there is an issue in your area.
• Try to uninstall and reinstall the app.

We are looking forward to provide you with the best possible service at all times. Therefore, we ensure that content is streamed to you at all times.

If you are having an issue with a channel, you need to switch to another channel. This happens due to issues from the channel provider, which are beyond our control. You can take a look back at the channel after some time and it will work.

High internet traffic or slow internet speeds is the main reason behind this. If someone in your house is using the broadband connection to download or upload something, this can happen. You need to disconnect all users from the broadband connection and try again.

On the other hand, you need to make sure that your device is connected to internet via a direct LAN Ethernet connection. If you are on Wi-Fi, there is a high possibility for you to see buffering. If this is not possible, you should move the device closer to the router.

We cannot confirm if it is due to an issue in the channel or due to an issue in your internet speed. You can double check your internet connection and wait.